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SMSgiving not sending response messages

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  • SMSgiving not sending response messages

    Hello,

    I followed all the steps in the tutorial for setting up SMSgiving and when I tested the feature (by texting our code to the number), I did not receive a message in response. I checked Twilio and our number did receive the test messages, but no messages were sent in response. I have set up both a Matching Message and a No Match Message.

    Is there something I can do to fix this?

  • #2
    Good day @lapenaculturalcenter

    We reviewed your account and found NO issues. We have scanned the QR code from Matching Messages and sent a message with 44 as you defined in settings and we received the links.

    Click image for larger version

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    Please test it again and let us know if you find any issues.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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