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How to cancel Double the Donation

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  • How to cancel Double the Donation

    Hi, We used double the donation for a year for free but have not gotten any donations through it that I know of. I would like to cancel it before it renews. How do I do that? I turned it off in the 3rd party apps in Connect. I have emailed Double the Donation Support team. Is there anything else I need to do to avoid this charge?

  • #2
    Your charge is in regards to your Double the Donation Account; Click & Pledge only offers an integration. You would need to follow their procedure to close the DD account.

    ~ Amanda Byrne
    Customer Advocate
    Click & Pledge Support Department

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