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PaidMembershipsPro - membership fee plus donation are coming through as one charge

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  • PaidMembershipsPro - membership fee plus donation are coming through as one charge

    Hi there! I just had an instance where a user purchased a membership in PaidMembershipsPro, and also selected to give an optional gift. Instead of coming through as separate transactions that could create two opportunities to post to Salesforce, there is just one total charge, with the SKU associated with the membership level. Is it possible to separate these things?

    The order number is 28969-1901141837113206301.

    Our org ID is 00Do0000000I2hr, and I've granted access. Let me know if you need FTP credentials again - they have not changed since the last time they were used by C&P support. Thanks!

  • #2
    Good day @[email protected]

    It looks like you are using some Addon for an optional donation field. Please note that for now, we are not supporting an addon other than PMP, hence, it is posting it as one total charge and creating one opportunity.

    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      OK, thanks very much! I'll figure out a work-around.

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