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Page Jumping to iFrame on SquareSpace

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  • fweiner@matchingmissions.com
    replied
    The problem seems to have been resolved. Thank you for your help and assistance.

    Leave a comment:


  • CnP.Support
    replied
    Good day [email protected]

    Please try it again and let us know if this issue has been resolved in your instance.

    Leave a comment:


  • fweiner@matchingmissions.com
    started a topic Page Jumping to iFrame on SquareSpace

    Page Jumping to iFrame on SquareSpace

    Dear Fred Weiner
    I went to your website and clicked on "Purchase Tickets" for Broadway Sings 2016, and it took me directly to the form, as you stated, where I enter my payment information to purchase the tickets.

    This is a pretty complex issue, and will need to be addressed by our Senior Developers in the C&P Forum.


    Thank you,
    Patrick Lawson
    Customer Advocate, Support Team


    Email
    When we add the code (iframe information - the code you provide on connect site) to our website (done in Squarespace.com) the page jumps to the ClickandPledge form on the page and does not stay at the top of the page.

    You can see this at http://www.amigosdejesus.org/broadwaysings. After the page load it jumps to where the form is located on the page. This is happening with all the Click and Pledge forms. Is there a way to stop this from happening.

    We checked in with Squarespace.com and it is not a problem with other code, just the code from Click and Pledge.

    Thanks for you help in advance.
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