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Update - Double the Donation Behavior Change

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  • Update - Double the Donation Behavior Change

    Release Date: May 24, 2021

    Update:


    Prior to this update, Organizations with integration with the Double the Donation integration were having all transactions in their account post to the Double the Donation 360MatchPro platform. This behavior was by design, as the 360MatchPro would match the email address with the Patron's company, in case the email was a corporate email with a company offering matching gift. This behavior was resulting in issues with clients that were using forms for applications other than donation.

    Based on requests, the application will ONLY post those transactions that the patron has selected a matching gift option company through the form. In the absence of any such selection no information will post to 360MatchPro.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
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