No announcement yet.

Discontinuing Mobile SMS Giving

This topic is closed.
  • Filter
  • Time
  • Show
Clear All
new posts

  • Discontinuing Mobile SMS Giving

    Due to recent changes in the mobile carrier regulations we have decided to discontinue offering the SMS giving as a feature of the mobile platform.

    We have always known that the limitations imposed on SMS giving by the carriers were a barrier to its usage. The problem was delayed payments, lack of information on the donor, and the high cost of usage. Our solution which required a prior transaction and then replication of the prior order for new payment requests via SMS was a good alternate solution but required a lot of interactions by the end user. The number of steps required to accomplish a task was a major hindrance for its usage. The adoption for this service, among our users, was quite low and as such continuing its support in light of the new regulations became a challenge.

    Starting June 8, 2014 the SMS giving is no longer offered.
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars:
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
    Are you on Salesforce? Join us at the Power of Us Hub: