Scheduled Maintenance - Data Center Migration

[CnP.Support]

*** The scheduled maintenance is now complete and all systems are operational ***

Scheduled downtime:

• Date: January 29, 2023
• Time: 1:30 a.m. ET - 7:30 a.m. ET

Description:

We will be migrating our data center from our current location to a new, state of the art, robust location with more redundancies & resilience. Our goal is to go live as soon as possible and use less time than has been scheduled.

During the maintenance time, no transactions will take place and all posts will direct to the following maintenance page:

- Maintenance Page: https://ClickandPledge.com/Maintenance

We will be updating this page/post continuously. You may subscribe to this channel or this post to receive emails as we update this post.

Thank you for your continued support as we work towards this improvement.

[CnP.Support]

January 28, 2023 @ 12 midnight.

Status Update:

The data center migration is on schedule and all dry runs have been successful. We are ready to start the migration at 1:30 a.m. on January 29, as previously announced.

We will post updates as we move through the process.

[CnP.Support]

Status Update:

All systems will be taken offline in less than 15 minutes. Once offline, no transactions will be taking place.

We will post updates & progress report throughout the process.

[CnP.Support]

Date: January 29, 2023
Time: 1:30 a.m. ET

Status Update:

All systems are being taken offline. No more transactions will be processed and all Click & Pledge pages, except the website will redirect to the Maintenance page at: https://clickandpledge.com/maintenance.

We will update this post/page as we proceed.

[CnP.Support]

Date: January 29, 2023
Time: 2:07 a.m.

Status Update:

The process is moving as planned. Currently the primary database is being checked.. Testing will start within an hour.

[CnP.Support]

Date: January 29, 2023
Time: 3:00 a.m. ET

Status Update:

System updates are underway. So far so good.. no issues being reported and the new data center's replication is underway. DNS records are all updated & propagated worldwide.

With the new move all IP's have changed and as such we have to make sure DNS servers have replicated prior to our switch over.

We will update this post as we get closer to the finish line. Currently the estimated completion time is 6 a.m. ET

[CnP.Support]

Date: January 29, 2023
Time: 4:00 a.m.

Status Update:

Progress is steady and on schedule. The action plan is moving forward.. we are still aiming for 6 a.m.

[CnP.Support]

Date: January 29, 2023
Time: 5:16 a.m.

Status Update:

All systems are live and processing. The maintenance & migration is now complete and we are back online.

Thank you for your support during this extremely important day for us. This was a major update that has taken us over a year to complete. More on this move later.. but we are done.

Thank you again.