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Scheduled Downtime - Data Center Migration

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  • Scheduled Downtime - Data Center Migration

    Maintenance Date: Sunday, September 4, 2022
    Time: 1:00 a.m. ET - 7 a.m. ET

    Description:

    Click & Pledge, over the last year has been planning a complete migration of its primary data center to a new, more robust and redundant data center. The migration will take place on Sunday, September 4. The schedule downtime is coincidental with the US Labor Day holiday when the transaction volume is one of the lowest in the year.

    Our transition walk-throughs have all required much less time than what is being planned. We hope we can make the switch faster than the six hours being allocated for this transition.

    During the planned downtime NO transactions will be taking place and all pages will redirect to this announcement. Updates and progress reports will be posted as a response to this post. If you wish to stay up-to-date during the transition you may subscribe to this channel and post.

    Questions? Please contact support.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

  • #2
    Date: August 31, 2022

    Update:

    Sorry but we have to postpone the maintenance window to a later date. We were told that a needed switch will be here by now but we still have not received it. The supply chain backup is affecting everything and makes planning a bit difficult. The switch was ordered more than 90 days ago and we were told it will be here by last week - we cannot risk late arrival and as such are cancelling the downtime.

    We will update this post once we have received the hardware and are ready to migrate to the new data center.

    Questions? Please let us know.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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