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  • Reporting Services Maintenance

    Date: May 26, 2019
    Start Time: 3:00 a.m. ET
    End Time: 10 p.m. ET
    Impact: No impact on transaction and payment processing, minimal impact on downloading reports from the Connect administrative portal.

    Description:


    On Sunday, May 26, we will be performing updates to the report services. The update will have no impact on the transactions and the viability of processing payments. Throughout the day our clients may experience slow response from the report services when generating and downloading reports in the Connect platform as less resources are available during this update.

    If you are experiencing slow response please visit the report services on Monday, May 27. The process will be completed by 10 p.m. ET. as all resources will be back online.
    Regards,
    Click & Pledge Support Department

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